Position: Manager

Organization: CREA

Location: New Delhi

Key Responsibilities:

Under the guidance of Director, People and Culture, the Manager is expected to undertake the following key responsibilities:

● Systems and process management:

• Consult legal advisors to ensure that policies comply with law and maintain records.
• Conduct annual salary surveys, monitor best practices in compensation, benefits and assist the Director, People and Culture to articulate CREA’s policies and points of view on these.
• Prepare budget drafts of human resources operations for Director, People and Culture.
•  Respond to inquiries regarding policies and procedures.
• Develop and maintain a human resources system that meets management information needs.
• Assist the Director, People and Culture to manage talent pools and succession plans to ensure the organization can continue to operate in the future.
• Assist the Director, People and Culture in the hiring process.
• Maintain human resource records by designing a filing and retrieval system and keeping past and current records.

● Office Policies and manual:

• Support in reviewing and updating policies
• Medical Insurance coverage, accident insurance coverage on completion of probation period and any other benefit.
• Create templates for HR processes like timesheets, invoices etc.
• Provide HR section information for CREA annual report.

● Project Management/Support:

• Collaborate closely with project teams to ensure timely preparation and submission of work plans, budgets and performance management plans (PMPs).
• Review program performance and ensure programmatic implementation

● Maintaining HR files:

• Achieve all HR files on Nextcloud (from the beginning )- policies, employees handbook, contracts etc. Maintain staff files – CVs, IDs, and offer, promotion, resignation/ termination and grievance (if any) letters.
• Maintain evaluation files, staff ratings etc.

● Support to Finance team:

• Review/prepare consultancy contracts in consultation with relevant program staff.
• Review short-term and long-term consultants/resource experts roaster/database to determine efficiencies and streamline based on resource planning and needs.
• Review accuracy of invoices – consultants/vendors/external partners.
• Follow up on vendor/consultant /partners payments and closing the loop.

● CREA Events/meetings:

• Coordinate staff town-hall meetings and regular staff meetings
• Work with the Director, People and Culture to organize Employee Engagement programs, including staff retreats and the annual party.
• In consultation with the Director, People and Culture, work on developing calendars, learning events for cementing ‘CREA as a learning organization’ culture.

● Administrative support:

• Update staff list, office timings, holiday calendar
• Update website and other staff lists to reflect staff leaving or joining
• Coordinate printing of business cards.
• Intimation to staff on birthday celebrations and farewells
• Manage office premises

● Tech Support/Systems:

• Liaison with IT Support to issue email addresses to new staff and coordinate with IT Support when staff leaves the organization.
• Update HR related information in MIS – HR on a regular basis
• Nextcloud
• Review the current platforms/systems CREA is using and update periodically
• Updating platforms (adding/removing staff) as and when required

● Performance Management:

Assist in ensuring that the calendar of activities as per the Performance Management Plan followed by CREA is implemented including:

Key Characteristics:

● Bachelor's degree in Business, HR or related fields. An advanced degree is preferred.

● Minimum of 8-10 years’ experience working in the non-profit sector in India and/or South Asia. At least 2-3 years’ of experience handling HR in a managerial role.

● Excellent organizer and personally organized.

●Good at maintaining records, follow ups and closing the loop.

● Good analytical skills; mature judgment combined with a proactive, energetic approach to problem solving.

● Excellent interpersonal skills.

● Is a team player and comfortable with working with external consultants, contractors,

● vendors etc.

● Is comfortable with travel for work.

Apply:

Interested candidates who meet the required educational and experience requirements should send their CV along with a cover letter, current and expected salary to xxx@creaworld.org by 20 June 2021. Please include in the subject line the name of the position you are applying for. Only shortlisted candidates will be contacted for an interview.