At Quest Alliance we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators. We are a not-for-profit trust that focuses on research-led innovation and advocacy in the field of teaching and learning. We engage with educators, civil society, government institutions and corporate organizations to demonstrate and enable scalable and replicable solutions in school education and vocational training.

About the Role:

People, Processes and Tools lie at the heart of an organization’s functioning. As Quest Alliance grows and expands, we are looking to further strengthen the interaction between these three pillars to build a more robust organization of the future. 

The Process Manager is the catalyst who will enable this. (S)he will work proactively on designing, redesigning, streamlining, automating and optimizing critical organizational processes that often span across different teams and functions.

Roles and Responsibilities:

• Systems Thinking: Identify connections and interactions between seemingly unrelated aspects and understand why they are the way they are; what role they play, and how. Moving up from a microscopic to a telescopic view of things and vice versa.
• Design Thinking: Balance the needs of the people involved, the organization’s objectives and the possibilities of technology to build the most appropriate and lasting solutions
• Process Mapping: Prepare detailed but simple to understand maps of the current state, identify pros and cons, and architect the future state
• Automation: Automate processes and workflows to reduce effort and improve accuracy
• Tool Creation: Design and build tools and templates that help run the processes and are easy to use
• Project Management: Work with and drive diverse cross functional project teams to design, build and implement new or improved systems and processes

Required Experience:

• 5-8 years of experience in organizational process design and re-engineering
• Hands-on experience with process mapping, automation, tool creation and cross-team project management
• Familiarity with use of tools and technology for process excellence
• Demonstrable ability to communicate and collaborate with diverse people and teams, and simplify things to the farthest extent possible, but no further 
• A Bachelor’s or Master’s degree in Technology, Computer Science, Management or other relevant disciplines.  Certifications in Process Management and Project Management are desirable, but will not be a constraint for the right candidate

We are looking for people who: 

• Are passionate about working to solve challenges in education and employability domain
• Candidate should be flexible, self-motivated, enthusiastic, and an energetic team player

Women candidates are encouraged to apply!

Due to the enormity of applications received, Only shortlisted candidates will be contacted!

https://questalliance.zohorecruit.com/careers