Position: Program Support Manager

Organization:  ACCESS Health International

Location: Delhi

KEY RESPONSIBILITIES

Program Support Manager (PSM) oversees the fulfilment of the team’s goals by coordinating activities between multiple projects without directly managing them. The Program Manager will be responsible to support the RAP team in:

• Organizing programs and activities in accordance with the specific needs of a project.
• Developing a budget and operating plan for new projects
• Developing methods to assess project strengths and identify areas for improvement.
• Ensuring that project goals are met in areas including client satisfaction, quality, and team member performance.
• Implementing and managing interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Analysing program risks, creating risk mitigation plans and executing them in consultation with the team lead.

ESSENTIAL

• Academic specialization: Master’s in public health (MPH) or MBA in health management or a related discipline preferred.

• Experience: At least two years of relevant program and team management experience, working end to end from strategy development to proposal development, through implementation, monitoring and evaluation and reporting, as well as program budgeting and operations.

• Communication/ Language: Superior written and oral communication skills in English.

• Interpersonal skills: Excellent relationship management skills, including experience in developing and managing government relations at different leadership levels.

PREFERRED

• A candidate who has experience in managing health systems and public health projects would be preferred.

SKILLS AND COMPETENCIES

• Strong demonstrated project and team management skills and a passion for working in the health system;
• Self-starter with proven experience in completing projects and has strong analytical skills;
• Excellent organizational and management skills, including time management and project management;
• Ability to manage multiple tasks simultaneously and prioritize and manage projects under pressure;
• Strong quantitative, presentation and writing skills, including proficiency in MS Excel, PowerPoint and Word;
• Strong work ethic, humility, and integrity adhering to global standards of professionalism
• Excellent working command of English language.
• Team player