Position: Senior Program Manager

Organization: iDc

Location: New Delhi

Responsibilities

• Efficiently plan and organize various operational activities to achieve organisational goals.
• Maintain regular communication with key stakeholders from Private Schools/CSR and other B2B partnerships to execute the career guidance program seamlessly.
• Liaison and coordinate with career counsellors to engage them effectively in B2B projects running PAN India and the Middle East.
• Grow cordial relationships with stakeholders of B2B verticals both internally and externally.
• Develop and innovate mechanisms to achieve a high standard of operational efficiency.
• Keep growing the capability of prevailing organizational procedures to improve the day-to-day operations activities.
• Maintain a systematic record of all the ongoing operational activities to measure impact after each project.
• Ensure operational activities are accomplished within a defined time limit and within a defined budget.
• Oversee and follow up payment receivables from various organisations and payouts to consultants engaged in the project.
• Prepare and send the project completion reports to B2B clients.

Skills

• Proven 5-7 years’ work experience as an Operations Manager preferably in the Education Sector.
• Working knowledge of M&E, MS Excel, google data studio, data tools, data visualization, macros.
• Excellent written and verbal communications in English and Hindi
• Experience in planning and managing surveys, developing and refining data collection tools, data quality assessments and oversight.
• Excellent analytical and problem-solving skills
• Experience in the education/ed-tech/social sector could be a plus
• A keen eye for detail and a commitment to excellence
• Be willing to help your teammates, share your knowledge with them, and learn from them
• Expertise in developing interpersonal relationships and conflict management
• Education: Bachelors degree is a must. Master’s degree in social science/social work / social entrepreneurship is a plus point but not mandatory.

Remuneration

• Rs. 12-15 lakh annual CTC (depending on the experience)