Position: Concept Manager

Organization:  Foundation for Development of Rural Value Chains

Location: Delhi

Apply: https://www.naukri.com/job-listings-Concept-Manager-Saras-Gallery-FOUNDATION-FOR-DEVELOPMENT-OF-RURAL-VALUECHAINS---10-to-15-years-170322004333

Responsibilities:
Strategic and Financial Management:

1. Lead B2C retail business through SARAS Gallery store
2. Meet retail contribution target by planning, executing, and monitoring all strategies related to B2C retailing
3. Drive consumer obsession within the own retail division in line with the SARAS vision and belief
4. Create financial plans & budgets, and drive retail P&L and achieve objectives as planned

Retail Operation Effectiveness & Efficiency:

1. Drive sales and store footfalls through planning & supervising in-store as well as online promotional events/activities
2. Drive and support operational performance of retail team by effective target setting, operational planning, KPI monitoring
3. Reinforce store operating procedures (SOPs), standards, manuals, tools and processes to keep retail operations at the leading edge
4. Review and plan store merchandise plans with the objective of building width & depth of product categories along with preparation of appropriate store planogram
5. Maintain outstanding store setup and visual merchandising standards in the Store
6. Manage customer research programs for gaining insights & intelligence, and structuring consumer feedback sharing mechanisms to improve the Stores NPS
7. Ensuring high standards of customer services & SARAS Store image by leveraging digital platforms & channels

Strengthen Retail Teams Capability:

1. Drive HR activities to enhance and sustain retail performance staff planning, recruiting, rewards & incentives, and training
2. Build strong succession plan for own retail employees & facilitate best practice sharing across the market

Qualifications and Eligibility Criteria:

• Retail professional with a minimum of 10 to 15 years experience with a recognized top-tier brand in the retail sector operations- handling apparel, home dcor & gift accessories
• Must have exposure to other retail disciplines is essential especially VM and product merchandising
• Post-graduation in Business/Retail Management other relevant/equivalent qualifications
• Prior experience in managing retails operations for hand-crafted products would be preferred

Skills:

• Software fluency: G-Suite, MS Office
• Desirable Traits: Managing Businesses, Processes and Projects Financial; Understanding of Store P&L; Awareness of levers that impacts KPI Analysis; Problem Solving; Planning and Organizing; Excellent communication & interpersonal skills; Entrepreneurial spirit

Engagement Type: For highly suitable candidates, part-time engagement will be considered