Position: Chief Operating Officer / Head Operations

Organization: End Poverty

Location: Gurgaon

Experience:

• At least 10-15 years of relevant experience (in CSR, Development sector), preferably in operations.

Remuneration:

• Negotiable based on past experience and educational qualifications.

Required Knowledge/Skills:

• Demonstrated skills in leading diverse work team’s organisation-wide operational and managerial processes across a broad geograph
• Broad knowledge and experience in development and implementation of CSR project guidelines, project management, organisation development, and people management in a large-scale organisation
• Outstanding interpersonal skills, including above average oral and written communication skills.
• Excellent interpersonal skills and the ability to build and lead teams across a broad array of disciplines and diverse geographies
• A personal and professional commitment to advancing diversity
• Entrepreneurial and innovative approaches to opportunity development.
• Willing to work on a flexible schedule with the necessary amount of travel to provide on- site leadership
• Ability to multi-task and excellent coordination skills;

Tasks and Responsibilities: 

• Identify key activities and priorities in line with the action plan and the organisation's mission and values,
• Design, implement and communicate strategy for operational management and programme development, to meet agreed organisational performance plans within budgets and timelines.
• Establish and maintain appropriate systems for monitoring and measuring necessary aspects of operational management and development
• Report to the CEO on operational issues, opportunities, development plans, achievements, challenges, and budgets.
• Lead a high performing team of managers by providing support from the head office and by further developing, implementing, and streamlining operational policies consistent with their feedback.
• Set and manage performance targets of programme teams, ensuring staffing levels are met and professional management standards are adhered to while maintaining working knowledge of the organisation's policies and regulations.