Position: Associate Analyst  

Organization: Deloitte

Location: Hyderabad

Apply: https://usijobs.deloitte.com/careersUSI/JobDetail/USI-EH-Enabling-Areas-Workplace-Experience-Administrative-Business-Center-Associate-Analyst/46850
Work you’ll do

The Administrative Specialist provides standard and advanced administrative support in a service center environment, under the supervision of the Administrative Business Center supervisor. The Administrative Specialist provides support to Partners, Principals, Managing Directors (PPMDs), Senior Managers and Managers. Position requires excellent communication skills and knowledge of clients’ function and industry in addition to providing direct administrative support, the Administrative Specialist may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks.

The Administrative Specialist is responsible and dependent for effective teamwork and communication. This specialist is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other Deloitte applications (i.e., Payables, Time & Expense, Swift, SAP).

Position Responsibilities: -

·Produce quality work in a fast-paced environment, meeting deadlines as well as client expectations for quality and accuracy.

·Effectively re-negotiate deadlines when necessary

·Work independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressed.

·Document project activities clearly and concisely to provide comprehensive project history in workflow management system.

·Maintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customers.

·Provide direction and offer instruction as appropriate. Work with other ABC professionals to ensure adherence to brand standards.

·Compose and edit memos, letters, emails and other correspondence; format and edit documents such and other client deliverables according to Deloitte brand standards

·Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of services

·Conduct research as requested using Internet and intranet resources

·Coordinate work with other national and local teams virtually and in person

·Provide time and expense support (DTE)

·Process request for payment (RFP) and related activities using Payables Tool and interacting with Finance team as required

·Provide advanced support using Swift, including invoicing, reports, opening/closing/reinstating projects and performing research

·Create and serve as administrator for SharePoint sites

Key Skills required

· 0-2 years of administrative experience in a large corporate environment.

·Advance knowledge in MS Office

·Bachelor’s Degree in any subject with 2-3 years of relevant administrative experience

·Advanced Microsoft Word and Excel; Basic Microsoft PowerPoint.

·Advanced skills in MS Word, Excel, and Basic skills in PowerPoint for formatting presentations.

·Can effectively use other commonly used software, such as Outlook, in completion of work.

·Clear, concise verbal and written communication.

·Must be able to effectively communicate with stakeholders at all levels of the Firm.

Characteristics

·The ideal candidate must possess a flexible work style and be able to work beyond the normal schedule during peak periods in order to meet deadlines.

·Should be able to work effectively, with minimal day-to-day supervision, and within a team environment to significantly contribute to the success of the team.

·Must possess a client-service mindset and a desire to take on tough and challenging projects.

·Will proactively investigate and mitigate risks, coordinating with team members and others to resolve issues and escalate issues as necessary

·Team player with a positive attitude. Must possess excellent English verbal and written communication skills. Able to communicate professionally during stressful situations, maintaining composure and resolving problems effectively and positively.