Position: Operations Lead

Organization: Project Mumbai

Location: Mumbai

Roles and responsibilities:

• Assist in the conception of program, support training contents, ensure delivery through the field program team, support the overseeing of the delivery of programs in the intervention areas.
• Lead implementation of key initiatives including Mumbai’s Mapping, Environment, and Maitri which involves coordinating with senior citizen volunteering projects with partners
• Build a large-scale community (50k+ members) of potential volunteers on the Project Mumbai Hub
• Coordinate and manage relationships between different stakeholder groups
• Prepare and monitor the program schedules and time frame for project activities and implementation.
• Undertake regular (/daily, weekly and monthly) tracking of the projects
• Assist in building new ideas and initiatives aimed at large-scale citizen volunteering in Mumbai
• Manage a core group of volunteers driving other initiatives in the organization

Why is it a great role/what’s in it for you?

• Get large-scale program and people management experience
• A chance to use your skills to catalyze significant social impact through volunteers
• Tremendous learning and growth opportunities – not only through the networks you build in the role, but hands-on learning working with the sharpest minds
• Lead city-wide initiatives and an opportunity to work with a diverse set of stakeholders- Government agencies (state and city-level), private and public enterprises, civic groups and social communities, etc.

Qualities required:

• Unlimited passion for transforming our neighbourhoods over the long-term, particularly in the areas of citizen participation in communities, civic leadership and civic volunteering.
• Strong interpersonal skills to engage all the stakeholders
• Ability to manage and implement programs and “get results” even without direct control over them
• Fluent English, Marathi, and Hindi communication (written & spoken)
• Good with using the Internet- doing online research, compiling & putting things together, Google Docs, Social Media, etc.
• Reliable & Dependable- punctual, good at meeting deadlines, and self-driven.
• Minimum commitment of 2 years to the role.
• At least 3-5 years of prior work experience, preferably in project management and operational roles.
• Must be available to join on or before December 1,2021

Other information:

• We work six days a week but enjoy the work that we do. We are located in Mumbai’s Andheri but, office need not tie you down.
• Compensation will be higher than NGO standards but significantly lower than corporate salaries. It will afford a reasonable standard of living and is linked to the candidate’s qualifications and work experience.
• Opportunity to work beyond silos