At Quest Alliance we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators. We are a not-for-profit trust that focuses on research-led innovation and advocacy in the field of teaching and learning. We engage with educators, civil society, government institutions and corporate organizations to demonstrate and enable scalable and replicable solutions in school education and vocational training.

About the Role:

The Youth Program at Quest Alliance is a program focussed on building youth employability through the use of educational technology to foster self learning and 21st century skills. This role is a part of the Capacity Building (CB) team of the Youth Program. Capacity Building is a multidisciplinary team that works at the intersection of training, content development, research and technology for the education and employability sector. The goal of the CB team is to create engaging learning experiences across the spectrum of our stakeholders - Youth, Educators, Leaders & Parents. As a team, CB is continuously working on new innovations using learner-centric design, adult learning principles, blended learning approach to make our learning experience truly facilitative and self-learning focussed. 

As a Learning Experience Design Coordinator, you will apply your human-centred and learner-centered design skills to help further our mission of creating self-learning experiences for our key stakeholders in the youth employability ecosystem. You will play a critical role in inspiring change at all stages of Content Development - print and digital. You will also engage deeply in user research, development of various content processes and strategies to ensure that diversity and varied user needs are upheld with respect and innovation. 

Content Design and Development:

• Create high quality and engaging content which is user-centric, intuitive and easy to absorb using authoring tools such as Storyline, After Effects etc.
• Review the existing digital & print content and edit it for consistency and accuracy of the information in line with the content and visual guidelines standards
• Support the end-to-end design and development of a digital learning course, from initial scoping to the final published output.
• Work on creating assets for new content like illustrations, videos and animation for any content development
• Identify opportunities for repurposing content for additional audiences
• Use personal experiences and internal stakeholders to make decisions and recommendations around presentation, layout, display, treatments, etc.

Content Management:

• Manage content updates received from a subject matter expert or a team lead and, with minimal instruction, makes the necessary, corresponding changes
• Liaison with production companies, translators, Instructional Designers, Media Designers to build creative collaborations and uphold Quest quality standards.
• Ensure all content produced matches the tone and style of our existing content on the platform.
• Manage source files, multiple versions, reporting bugs, identifying the upgrade needs of the platform

Quality Control and User Research:

• Take into account the research findings and insights to inform the learning and design strategy for any piece of content 
• Research on emerging tools, trades and platforms for content development
• Contribute to the user research and help create standardised user personas and user journey maps, to drive the organizational understanding of the users
• Conduct quality audits at partner Vocational Training Institutes & Industrial Training Institutes
• Facilitate Training of Trainers and sessions with learners on a bi-monthly basis

Invest in Self Learning and Building Subject Matter Expertise:

• Periodically invest in learning about market trends in Learning and Development
• Update oneself on latest training and content development tools
• Build knowledge of systems and jargons used in the world of facilitation and education
• Identify and learning key skills which will contribute to the growth of the team and individual professional development 

Qualification & Skill Sets:

• 2-4 years of relevant work experience 
• Min Bachelor’s degree in any discipline related to education, social work, language learning, design. 
• Candidates from design background with good understanding of UI/UX would be preferred
• Strong communication skills (both verbal and written)
• Profound ability to pay attention to detail
• Strong project and time management skills and ability to meet deadlines
• Tech Savvy and passionate about learning new tools and software’s quickly
• Strong organizational skills
• Ability to apply knowledge gained from one project to the next
• Innovative content presentation skills
• Ability to adapt to changing priorities and work in a team environment
• Be able to collaborate well with the internal and external stakeholders
• Candidates with a good understanding of digital content and publishing best practices is a good to have (not mandatory)

Women candidates are encouraged to apply!

Due to the enormity of applications received. Only shortlisted candidates will be contacted!

We look forward to your application.

https://questalliance.zohorecruit.com/careers