Position: Analyst, Ayushman Bharat Digital Mission

Organization: CHAI The Clinton Health Access Initiative, Inc.

Location: New Delhi

Position Summary:

WJCF is looking for an Analyst to help drive adoption of ABDM among healthcare professionals. The objective is to introduce ABDM (and more broadly, the value proposition of digitization) to healthcare professionals and facilitate their journeys to ABDM-enabled healthcare delivery. The milestones in this journey include:

1) registering healthcare professionals onto the Healthcare Professionals Registry (HPR),
2) signing the clinics / hospitals they work at on to the Health Facilities Registry (HFR),
3) adopting ABDM-enabled Health Management Information Systems (HMIS) that suit their needs, and
4) using the functionalities of the ABDM-enabled HMIS in care delivery to their patients

The approach to adoption is important for the ABDM ecosystem in two main ways:

1) By focusing on a specific geography, and engaging deeply with an ecosystem of providers, it helps catalyse demand for ABDM through a ‘flywheel’ effect. By developing a core of early adopters, it aims to jump start word-of-mouth and demonstrative effects that will drive wider adoption.
2) As sites for learning and experimentation, microsites deepen the ABDM ecosystem’s understanding of attitudes, incentives and circumstances that can drive or hinder adoption of ABDM, thereby helping to identify new use cases and sharpen its value proposition.

Responsibilities

• Working closely with the field teams and the rest of the ABDM Adoption team to ideate, problem solve and develop new iterations to make the microsite outreach model as effective as possible.
• Systematically monitoring progress, documenting and distilling insights and reporting on both to the team and other key stakeholders as needed.
• Working closely with communication and research partners to sharpen the articulation and methods of conveying the value proposition of ABDM to healthcare professionals.
• Liaising with stakeholders such as the NHA’s HPR team, Information, Education and Communication (IEC) team and HMIS providers to ensure that field teams are enabled to provide up-to-date and accurate information to healthcare professionals and to ensure a smooth onboarding process.
• Working closely with the field teams and the rest of the ABDM Adoption team to ideate, problem solve and develop new iterations to make the microsite outreach model as effective as possible.
• Working closely with state ABDM officials, local healthcare professional associations and other local ecosystem influencers to complement visit-based outreach efforts with other means of engagement.
• Helping set up and activate new microsites, including training and capacity building activities.

Qualifications

• Master’s/Bachelor’s degree in management, economics, engineering, computer science, statistics, operations research, economics, public health, or allied areas.
• Work experience of 3+ years in Management Consulting, Public Health, Analytics, Public Policy/Administration, or allied areas.
• Proven performance in a fast-paced, result driven environment.

Preferred

• Experience working in a multi-stakeholder environment and / or government stakeholder management experience.
• Experience in e-governance or digital health programs in India