Position: Executive – Direct Fundraising
Organization: CARE
Location: Delhi
Apply: https://careindiacareers.peoplestrong.com/job/detail/CAN_E-DF_475859
JOB SUMMARY
Generate donations from new to CARE and existing donors. From selected target segments ensuring regular and high-ticket donations. Target and convert selected corporates with customized giving programmes and create a base of corporate regular donors.
ROLES AND RESPONSIBILITIES
- Handle outbound phone calls daily while maintaining a positive attitude
- Work with and on existing donors to increase their support to existing programmes or expand support to new programmes through up-sell and cross-sell pitches
- Promote awareness of the organization’s mission and work
- Thank you, donors for the contribution.
- Share the donation received acknowledgment through mails or call.
- Reach out to donors who have tried to donate digitally (incomplete) and assist them, resolve the issue, and convince the donor to try again to make the contribution
- Create potential donor list and work on conversions to achieve monthly unit target
- Spot new fundraising opportunities, acquire and target HNI profile to bring on board new donors
- Corporate fundraising entailing employee giving, matched giving from employers and direct donation from small to medium corporates
- Upgrade digital donors and increase their average donation size
- Listen to the donor for any feedback and suggestions to improve our services
- Provide feedback regarding needs and expectations of the donors
- Build good relationships with donors with mutual respect
- Achieve monthly target assigned
- Keep information confidential and shouldn’t share details about data with others
KEY RELATIONSHIPS
Direct line reporting to fundraising City head
QUALIFICATION & EXPERIENCE
Essential –
- Confidence with public speaking
- Telemarketing/ banking/FMCG sales experience & fundraising experience
Preferred-
- Graduate /Undergraduate/Higher Secondary
- A minimum of three years’ fundraising, sales, or marketing experience
- Exceptional communication and relationship-building skills
SKILLS & COMPETENCIES
Communication skills: Able to articulate and communicate well to all stakeholders (both verbally and in writing) in a manner that meets the requirement
Language skills: Good command over English, Hindi & one regional language (Verbally).
Research skills: Identify potential prospects from untapped locations, corporates & individuals.
Team Management & Collaboration / People skills: Result focused and driven to meet ambitious monthly, quarterly and yearly targets
Strategic Thinking and Analysis: identify potential location for fundraising, filter prospect base and filter potential leads, set up meetings
Change Management: Good time-management and ability to work to tight deadlines. Willingness to work odd hours (if necessary).