Position: Senior Operations Associate 

Organization: Outline India

Location: Gurugram

Roles and responsibilities:

• Preparing and maintaining salary sheets & must know how to calculate PF, ESI & TDS
• Oversee all aspects of general office coordination and administration. Coordinate with vendors, staff, and research team about logistics, and filings.
• Preparing tax returns and ensuring that taxes are paid properly and on time. Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently.
• Create and raise client invoices.
• Process and track payments and expenditures.
• Keep track of the organization’s monthly expenditure.
• Keep track of all incoming payments, prepare invoices, maintain a payment tracker.
• Create Purchase Order.
• Handle petty cash.
• Handle all coordination with the bank and CA.
• Handle all bookings related to travel, accommodation, etc.
• Knowledge of booking flights, cabs, trains, and hotels.
• Dealing with vendors – cost negotiations.
• Regular follow-up with vendors, consultants, and field teams.
• Answering, screening, and forwarding any incoming phone calls while providing basic information when needed.
• Coordinate & complete all the work assigned by the operations team & the Director.
• Update appointment calendars and schedule meetings/appointments.
• Perform other clerical receptionist duties such as filing, photocopying, collating, etc.
• Check, sort, and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files, monitor office expenses and costs.
• Perform other backend work required from time to time.

Qualification:

• Relevant educational background preferably someone with a degree in Business Development, MBA, or Marketing.
• Excellent communication and negotiation skills.
• Proficiency in MS tools.
• Proficiency in English.
• Previous work experience in the development sector, national and international NGOs would be an advantage.
• Market knowledge.
• Ability to build rapport.
• Previous experience in Business Development/CSR foundations.
• Applicants from Delhi/NCR, Mumbai, and Bangalore would be preferred.
• A minimum experience of 4-5 years in the relevant sector is required.