Position: Program Manager 

Organization: My Quest

Location: Delhi

Apply: https://questalliance.zohorecruit.com/careers

About the Program:

MyQuest’s objective is to provide a holistic development platform for young people as well as provide a lifelong, continuous learning opportunity to disadvantaged youth. We use content, pedagogy and technology, to drive the delivery of teaching and learning. Through our signature blended learning approach we develop critical life-work skills that are critical for success in the 21st century. Our curriculum includes media elements like games, videos, audio and visuals as well as use of dictionaries for vernacular translations.

Quest Alliance is looking for a Program Manager who will be responsible for:

Regional Strategy & Programme Implementation

• Lead the Youth program work in the North region including work with existing states like Delhi, Rajasthan, Haryana and aspects of work in Himachal Pradesh and Uttarakhand.

• Identify key model states within the region, based on the program strategy and work towards enabling that.

• Streamline the regional strategy based on the needs of the young people and other key stakeholders in the region. Special focus required from gender inclusion and diversity lens, since significant amount of work in the region is women centric. Ensure MyCareer & Gender becomes integral part of the program delivered through blended learning approaches

• Lead in the development of plans to achieve high quality delivery against program objectives, quality standards and targets. 

• Lead on identifying and evaluate potential risks related to the impact of the program and take necessary steps to include risk mitigation in program reviews and design

• Work together with M&E focal point to track program progress based on the Monitoring and Evaluation framework. Lead on reporting both internally and externally, in accordance with the program M&E framework and based on the regular reporting agreements of the project.

• Contribute to the development of the project budget and budget management for the region. Ensure the spending is within the budgeted limits and the financial policies are adhered to.

• Plan the team growth and development, working in close partnership with the people team of the region

• Drive the larger advocacy agenda for the region in accordance with regional needs and overall vision of the program, working closely with all stakeholders driven through research,  data and impact analysis

• Work towards enhancing the visibility of the program and the organisation in the region, working with communication team and look at newer opportunities for growth of the work in the region

• Contribute to the innovation agenda for the organisation

Partnership Relationship Building and Management

• Build and maintain strong relationships with Govt including central and state govt in the region and drive the system change and impact first narrative.

• Ensure strong relationships with all stakeholders and partners in the region and provide appropriate support and guidance to implement the program effectively.

• Organise and lead the partners capacity building activities in coordination with the Training & Content Manager  

• Ensure additional support needs of the partners are identified, assessed and any reasonable adjustments are made to the Partner’s journey.  Support the development and implementation of Partner engagement and retention processes. 

• Ensure each partner is able to meet the data reporting standard by giving them the necessary inputs,  support and having agreed timelines in place for reporting 

• Ensure MyCareer & Gender becomes integral part of the program

• Work closely with all thematic teams within youth program like the Capacity building team alumni, parent engagement team and placement teams

People Management

• Build the systems-change mindset and mental models with the team and work with the team on the pathway to integrate that in our work.

• Mentoring, operational oversight and support to state teams stationed in different states within the North region along with vocational training institutions like NGO and ITIs in Delhi, NCR, Rajasthan and Haryana. 

• Ensure that all employees involved in the projects have a clear project implementation work plan.

• Ensuring team members are clear on the change they are contributing to and on their roles and responsibilities associated with the projects.

• Ensure that the project team members work together to share learning and to exchange skills.

• Ensure the regional team is able to manage their project stakeholders (internal/external) effectively

Requirements

• A Postgraduate degree in Social Work/Education/Sociology/Social sciences

• 7-8 years of relevant work experience 

• Excellent verbal and written communication skills in English and Hindi

• Managing remote teams 

• Have managed teams in the past

• Have manage and implemented large scale projects

• Ability to network and build relationship with the Government and partners

• A strong personal commitment to the values of Quest Alliance

• Open to travel locally and across the country

• Proficient in MS Office tools and Internet

• Part experience of working with women and aspects of gender and diversity and inclusion is a good to have

• Part experiences around using technology for learning would be a great to have