Position: Inbound Sales Manager  

Organization: Adobe

Location: Uttar Pradesh

Apply: https://www.linkedin.com/jobs/view/2893039792?showGuestApplyModal=true
What you’ll do:

• Adobe’s ISM is accountable for revenue opportunities for the business unit working on inbound sales inquiries on phone calls and chat.
• Handling incoming queries and build good client relationships and ensuring all leads are well qualified by identifying the accurate decision-makers and understanding their requirements.
• Run & maintain SLAs like AHT, login hours, attendance, daily call target, etc. Source new sales opportunities through inbound lead follow-up.
• Achieve weekly, Monthly & Quarterly targets for conversion rate and revenue.
• Generate incremental revenue from the existing client by selling additional products and services.
• Handles existing customer relationships & provides appropriate support. Provide excellent customer experience, which is the key to get repeat business.
• Prepare and present tailored presentations/proposals to clients based on their objectives.
• Develop strong, strategic relationships with customers to identify and demonstrate the customers' business goals, growth strategies, and profit drivers to deliver the appropriate Adobe value proposition/sales solution strategy.
   

What you need to succeed:
 

• Bachelor’s degree or equivalent
• Experience operating in a similar capacity, directly managing a portfolio of services, contract renewals via direct and indirect channels.
• International sales experience/experience working with the North American customer in their time zone.
• Strong communication skills (both oral and written).
• Strong organization, follow through and documentation skills suitable for client communication.
• Task-oriented, with focus and drive to complete tasks at hand
• Ability to work independently, learn quickly and be proactive.