Position: Product Manager- Technology (NGO)

Organization: Arthan 

Location: Delhi

Key Responsibilities

To strengthen the technical backbone of programmes
– Build understanding of the existing technical architecture of tools in the system and design solutions within the existing architecture

– Lead thinking on designing specifications and supporting the development of technology products in partnership with the South Delhi Municipal Corporation to foster academic and administrative reforms in the school system

– Lead thinking on designing specifications and supporting the development of technology products for Teacher Professional Development in partnership with the Government of Madhya Pradesh

– Lead thinking on integrating data sources from multiple platforms into a single unified view to building user dashboards, reports and analytics based on programme and state requirements

– Work with the programme team to understand programme requirements and document them for technical partners of the programme

To lead the design, development, and delivery of National Products for Education
– Build an understanding of the requirements for teachers and students in the context of the public education system, through collaboration with programme teams

– Design specifications for technology solutions to foster Teacher Professional Development on the DIKSHA platform and support the development of the solution through our technology partner

– Design product specifications to solve for student and teacher requirements, and support the development of the solution through our technology partner

– Drive adoption of developed products at scale through our established government partnerships

To support the operational excellence of the programme as a proactive and supportive team member
– Support in programme implementation as required, including leaning in on stakeholder management, training setup, programme design, and troubleshooting

– Work towards setting up a strong team culture that is based on high expectations from all stakeholders and a razor-sharp focus on the impact

Functional Details:
Person Specification

Experience:

• 5 years+ of total work experience, ideally programme management of the deployment of technology solutions and/or product management, in the development space or otherwise

• Basic knowledge of coding, technical architecture, design thinking and UI/UX design would be desirable

• A graduate/post-graduate degree in Social Work/STEM/MBA will be desirable

• Experience with web-based data collection management, monitoring surveys, and working with government and technology stakeholders in desirable

• Preference will be given to candidates with work experience in roles dealing with application design for governance projects

Behaviours and attributes:

• Smart, quick, and independent problem-solver, with the ability to formulate clear hypotheses and structures

• Ability to create technical documentation and liaise with both tech and non-tech stakeholders effectively

• Ability to perform end-to-end analysis with large quantitative data sets and qualitative information, to create relevant insights

• Proficiency in data visualization and presentation

• Knowledge of statistical tools and techniques

• Ability to contextualize and customize recommendations to enable the audience to absorb the information and insights, and to drive transformation

• Bias to action, with an ability to step back and see the larger picture

• Intellectually curious, open to learning

• Flexible and adaptable style, responding positively to changing demands

• Strong interpersonal, written, and oral communication skills

• Ability to build strong and sustainable relationships across all layers of government hierarchy

• Enthusiasm for taking on a start-up role, in what will be a fast-paced, growing, changing network

• Performance orientation – sets and achieves high standards for self and others