Position: Director - Quality Assurance

Organization: Americares India Foundation

Location: Mumbai

Core responsibilities of the role includes: 

Core Quality Assurance Responsibilities

• Design, implementation, and evaluation of quality improvement activities
• Setting aims, and indicators to measure progress against the aims
• Setting up and facilitating quality improvement teams, ensuring good group process and evolution
• Technical assistance, coaching, facilitation, and training quality improvement teams in order to achieve desired results in activities and programs
• Testing of changes using Shewhart’s Plan-Do-Study-Act (PDSA) Cycles
• Plotting annotated flowcharts with frequently collected data over time
• Managing quality improvement collaboratives with multiple teams sharing learning experiences
• Documenting the quality improvement processes, capturing the knowledge and learnings. 
• Provide technical inputs for program reports pertaining to quality assurance initiatives
• Incumbent will facilitate and train AIF staff to implement QA & QI activities addressing AIF services and to facilitate partner sites in facilities where we are providing TA. 
• Provide technical inputs on updates for medical equipment and instruments for our programs 
• Develop Quality Manuals for Americares programs to standardize the processes, systems, and result framework 
• Capacity building of the program leadership, M&E and program managers towards quality using adept training and facilitation skills.
• Review and improvise the program M&E framework development and implementation Share in knowledge dissemination, reporting, and communications

Desired Qualifications, Competency & Experience  

• The core competency required is in improving health care demonstrated by skills in methods and results achieved. Demonstrated experience in improving healthcare at District/ State or National level in India while working with leading development sector organizations 
• Degree in medicine, public health, social sciences, or any relevant field. A postgraduate degree with strong public health experience/ background will be essential.
• At least 15 years of work experience in health sector with minimum five years of supervisory experience leading a team of qualified professionals
• Working experience of providing quality assurance related technical framework and inputs across program and organization