Position: Program Associate

Organization: Tech for Social Good’s (TFSG)

Location: Bengaluru

Apply: https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210195861/apply/email

Role Overview:

This Force for Good Program Associate (APAC) will support a portfolio of 50+ social innovation projects across the India, Singapore and Hong Kong, and will cover the following areas of  responsibility:

• Portfolio Management: key program management office tasks such planning, communication, marketing, status reporting, execution and risk & controls
• Client Management: sourcing, vetting and on-going relationship management of 70+ nonprofit and social good clients
• Volunteer Management: managing and influencing 500+ JPMC volunteers to enable them to deliver sustainable tech and data solutions
• Status Reporting: on-going reporting and tracking to assess health of projects and mitigate any risks
• Governance: partnering with Tech for Social Good tech team for project scoping, tech controls, reinforcing key messaging on governance, FFG tools and environments.
• Agile & Product Development: embedding product development best practices, including agile frameworks into the FFG program 
• Marketing: developing and implementing marketing and communications plan to strengthen internal and external program brand
• Stakeholder Management: working closely with a multitude of internal partners and senior stakeholders including - Global Technology & Data Organization, Learning & Development team, JPMC Foundation, Marketing & Comms, Diversity & Inclusion functions
• Teamwork: supporting the global Force for Good team in leading strategic growth areas, e.g. standardization of program activities across global program, where appropriate
• Event Management: execution of key milestone events including kick-offs, show-and-tells and showcase events
• Deliver Trainings: developing and delivering effective webinars and in-person trainings to guide volunteers and nonprofits through the program
• Risk Management: execute risk, legal & compliance framework to ensure any program risks are mitigated surrounding employee engagement and partnerships with participating organizations from a reputational, operational and technology perspective

Qualifications:

• Experience with project and/or program management – ability to plan, strategize and execute with excellence
• Excellent intrapersonal and communication skills (written and verbal)
• Ability to problem solve issues as they arise and is solution-orientated
• Detail-oriented, ability to analyze data, find trends and develop insights
• Flexible and able to work well in a fast-paced and dynamic environment
• Able to work autonomously, as well as a collaborate in a global matrix-managed organization
• Clear understanding of Risk, Controls and Compliance constructs and prior experience in a controlled environment is preferred
• Ability to leverage existing or quickly develop new networks of internal and external stakeholders to drive program strategy
• Passionate about the nonprofit space and delivering value to the social sector, previous experience not a requirement but is preferred
• A change agent who excels in a dynamic, fast-paced and fluid environment
• Comfortable with public speaking, leading webinars, large conference calls and being in front of and presenting to large audiences