Position: Senior Engagement Manager

Organization: Sattva

Location: Gurugram

Apply: https://www.sattva.co.in/careers/?jobId=VXe35QLK-W89

Key responsibilities

At Sattva we believe in outcome-orientation in everything we do. The key responsibilities for this role include:

• Problem Solving: 

  • Contribute deep strategic and sector specific expertise to the team's problem-solving.

  • Lead structured hypotheses-based, rigorous problem solving with the team in all engagements.

  • Bring in sectoral and stakeholder depth to ensure relevant and actionable solutions are arrived at.

  • Contribute to analysis and synthesis of findings to insights as relevant

  • Delivery Excellence:

    • Take accountability to achieve successful outcomes for the client, project and social impact that is envisioned for the project through scoping, design and execution in stipulated time frame

    • Ensure continuous improvement in delivery excellence for the business unit by putting in place relevant systems and processes for medium to large-sized projects 

    • Mentor direct team (consultants, senior consultants and engagement managers) in ensuring delivery excellence for their projects 

    • Ensure creation and adoption of high quality assets, methods and standards created during delivery

  • Stakeholder Engagement:

    • Establish credibility through active relationship building and co-creating solutions with the senior management of the client organization and key stakeholders engaged with through high levels of sector and functional knowledge, impactful communication and great performance on deliverables 

    • Influence decision-making and action to enable positive and sustainable impact in the stakeholder ecosystem 

    • Ensure high degree of client, people and impact centricity through effective stakeholder management in multi-stakeholder environments.

  • People leadership:

    • Ensure building and growth of teams through guidance, mentoring and enabling a supportive work environment

    • Build capability in the team on an ongoing basis and support direct reports on their career growth and development 

    • Create an enabling environment for the team and embedding of culture with growth

  • Establishing Expertise & Business Leadership:

    • Spot and utilize opportunities for growing the accounts you are managing; also leverage your experience and expertise to follow through on and close new potential deals 

    • Contribute to growing revenues through increasing share of work in current accounts, contribution towards opening new accounts through targeted bids

    • Contribute to Foundation Unit’s share of voice building through articles, client communication, and events.

    • Participate in building and strengthening internal systems and processes which contribute towards effective and efficient functioning of the business unit

  • We are looking for individuals who align with our mission of alleviating poverty in our lifetime and have:

  • 10-12+ years of work experience in leading consulting and advisory engagements with clients

  • Masters degree in research/development/public policy/ business or development management

  • Experience in problem solving, creating knowledge products, ecosystem engagement and policy research, advisory and policy engagement

  • Knowledge of the development landscape in India and around the world, including an in-depth understanding of the roles of various stakeholders (government, academia, international institutions, foundations, non-profit and corporate organizations).

  • Expertise in designing and implementing advisory projects, data analysis, synthesizing evidence and building narratives to further policy engagement 

  • Proven leadership in a high paced multi stakeholder client-facing impact organization

  • Experience in leading workshops, facilitating participatory knowledge creation

  • Published written or visual development work in any form or manner 

  • Outstanding verbal and written communication skills (in English) with exceptional attention to detail

  • Appreciation for the need of business sustainability in the impact journey of Sattva

  • Ability to work in an agile and adaptive, entrepreneurial environment

  • Humility, willingness to listen, learn and adapt

  • Willingness to travel

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    Key qualifications and experience