Position: Branch Manager

Organization: Miraclefeet India

Location: Uttar Pradesh

KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES:

I. Programme implementation and oversight

• Provide oversight to 20-25 clubfoot clinics based in public and private hospitals for several districts of Uttar Pradesh.
• Hire and manage 8-12 Program Executives who will coordinate on-site clinic activities and support services.
• Help organize training workshops for health workers and Program Executives.
• Ensure that clinics have needed supplies according to their agreements and needs.
• Organize provision of medical supplies from both government as well as MiracleFeet
• Maintain database of children across enrolment and through all phases of treatment using data collection tools to be determined by MiracleFeet India team
• Monitor clinic patient records to ensure that they are accurate and kept updated.
• Follow Monitoring and Evaluation guidelines to meet and exceed treatment quality standards.
• Conduct regular support visits to participating clinics for quality control.
• Promote and conduct outreach/education about the availability of clubfoot treatment at partner clinics and other Forums & Channel Partners with the goal of increasing the number of children accessing services.

II. Partnerships and Liaisons

• Carry out all liaisoning activities with government at district levels.
• Represent the organisation in a range of platforms as may be required including with programme partners, donors or government agencies.
• Develop and maintain good working relationship with all clinical partners.
• Communicate regularly with clinic practitioners to determine progress and assist in problem solving.
• Collaborate with local community organizations to expand outreach in rural, remote areas as well as urban areas, through all possible means.
• Liase with other organizations which work in the field of health care and develop areas of synergies.
• Participate in advocacy activities at district & regional level.

II. Management and Administration

• Manage the activities of the clubfoot program within an approved annual budget.
• Ensure that funds are spent responsibly and are accounted for in a transparent and secure manner.
• Document activities and prepare program and donor reports on monthly, quarterly and annual basis.
• Compile reports for local and international partner(s), and other donors
• Carry out any other duties as directed by the Program Manager and required by the programme.

IV. Data Analysis and management

• Ensuring all the data is updated on timely basis by program executives through our app
• Analyzing quantitative and qualitative data
• Summarizing findings
• Providing insights by using alerts and red flags based on data and underlying causes based on field visits and interaction with frontline project staff
• Provide support to staff on project monitoring

V. Inventory Management

Manage the supply chain of various inventory required for effectively carrying out the program in the clinics

VI. ICE/BCC Activity Management

• Rolling out outreach activities for increasing clinic footfalls
• To ensure retention of patient by implementing patients home visit as per the requirement

POSITION REQUIREMENTS:

Level of Education:

Graduates with an advanced degree in Management, Social Sciences or Health Management

Experience:

5-7 years of programme management experience with at least 3 years

experience of independently managing district level programme operations.

Team handling experience is must.

COMPETENCIES:

·Experience of engaging with government officials at varying levels including experience of working with senior officials at the state/ district level.

·Able to do Data compilations, analysis and interpretations.

·Manage IEC materials for campaigns.

·Proficiency in use of computers including MS Office.

·Excellent written and verbal skills in English and Hindi

·Willingness to travel 60% of time.

·Experience in the health sector in Uttar Pradesh would be preferred

Behavioral:

·Ability to work independently as well as under supervision.

·Ability to work effectively in teams with partners.

·Possesses good interpersonal, negotiating and communication skills