Position: Senior Communications Office

Organization: Gates Foundation

Apply: https://gatesfoundation.wd1.myworkdayjobs.com/en-US/Gates/job/New-Delhi-India/Senior-Communications-Officer---Digital-Communications-and-Engagement_B016213-2/apply

Responsibilities:

• Build a strong digital culture in the foundation by being an evangelist and promoter of the media, and through structured programs that institute and enable such a cultural shift.

• Design, build and maintain digital presence of the foundation in India via multiple social media channels.

• Lead development of digital strategies that reach the key audiences and stakeholders with tailored messages on programs to advance goals, measure the impact of these strategies.

• Lead deployment of the execution plan aligned with the local digital strategy, and global digital principles; define objectives; recommend choice of channels; allocate resources for effective and impactful communication for intended audience; measure the outcomes.

• Drive campaigns to advance program goals in India and amplify global campaigns so that foundation’s program and advocacy objectives are met, and audiences are engaged, and they grow.

• Use appropriate digital channels as an adjunct or distinct vehicle to reach these partners to represent the foundation and advance programmatic goals.

• Develop a suite of digital listening tools to measure the current status of program online communities and develop strong proactive strategies to shape narratives on these issues.

• Execute all digital strategies including management of social media channels, SEO/SEM, CRM, earned media and paid activities.

• Strong analytical and digital tools that use latest technology of data analysis and language processing to develop and iterate content that resonates with program strategies and communities.

• Set performance metrics for digital activities and work with partners to achieve benchmarks

• Improve sentiment across program activities and seed proactive and reactive content strategies

• Manage the investment portfolio including contracts and grants which reflect the performance metrics.

• Identify a team of specialists with who the foundation could partner to build cutting edge digital programs for building a community that strongly cares for the issues that the foundation works on.

• Day to day management of digital activities through strong program led calendars and project management skills.

• Co-develop with the government department programs to enhance their capabilities of delivering digital communications and campaigns as per their strategies and measure impact.

• Act as a conduit between ICO Communications team and Central Communications division in Seattle on digital and campaign management.

• Advise on locally generated and localized content creation, including identify and elevate stories of success to integrate into Communications-wide storytelling effort.

• Systematize partnership with other Regional Office communications colleagues to use connections to drive efficiencies and support ICO Communications strategy.

• Work in partnership with ICO program team on relevant portfolio- to support programmatic and advocacy objectives through effective digital communications strategies.

Qualifications:

• Master’s in Business Administration or an equivalent degree, preferably with  ~10 years of experience in brand and digital management.

• Seasoned communications professional with experience working of managing digital communication in India or in international markets and/or experience serving as independently managing significant brand / product portfolios for a significant, high-profile organization such as a major non-profit entity, government agency, or public corporation.

• Proven track record in digital marketing with high profile individuals or entities is preferred.

• In-depth knowledge of digital brand communications, social marketing, SEO & SEM, ORM, research and analytics

• Experience working in government, public affairs, and/or communications roles preferred.

• Able to bridge the needs of the new media and internal constituencies.

• Able to drive consumer centric digital strategies to advance our country and program objectives.

• Demonstrated success in developing and handling digital communication for your organization around policy initiatives, communications programs, and projects.

• Analytical skills to understand digital landscape, channels, tools to develop sharp and targeted strategies to reach diverse audiences and ability to measure impacts.

• Work experience requiring strong written and oral communication skills for a broad and diverse audience, including experience preparing communication materials with complex subject matter.

• Demonstrated effectiveness and interest in leading and coordinating colleagues from across a variety of fields in a complex organization.

• Enthusiasm for, and commitment to, the foundation’s mission, issues, and ideas.

• Ability to work with flexibility, efficiency, and diplomacy both individually and as part of a complex team effort.

• Ability to travel across India and to the U.S.at least 20%