Position:

PROGRAM OFFICER – ‘My E-Haat’ initiative, SKILL DEVELOPMENT & LIVELIHOOD

Location:

Noida (Uttar Pradesh)

Under the leadership of the Director, HCL Foundation, the assigned personnel will be responsible for planning, strategizing and monitoring of various projects related to Skill Development & Livelihood theme under HCL Foundation’s urban flagship Program – ‘HCL Uday’ across locations. The incumbent will be responsible for coordinating and implementation of projects and provide technical inputs in developing, reviewing and adding value to the strategies. The incumbent will report to the Deputy Manager, Skill Development & Livelihood.

The position will be responsible for:

1. Strategy:

Structuring and streamlining “My E-Haat” projects of HCL Foundation.

2. “My E-Haat operations”:

a. Managing, supervising and scheduling warehouse and “My E-Haat” gallery for smooth functioning. Ensuring consignment received are dispatched accurately and within due timelines.

b. Shipping order management in coordination with our core e-commerce team for shipping document preparation, inventory management up to order fulfilment.

c. Define SOPs and SLAs in consultation with core team and make efforts to maintain them.

d. Develop workflow for inventory management, stock availability, quality check and accuracy.

e. Manage stock receiving, picking, quality checking, packaging and dispatching.

f. Coordinating and managing vendors for their displayed items on e-commerce platform with available physical stock at their local and central warehouse.

g. Defining non-moving, slow-medium-fast moving item. Space utilization analysis. Scrap management.

3. Communication and coordination with existing vendors/partners as well as with new one. 4. Ensure safe, clean and healthy working environment.

4. Ensure safe, clean and healthy working environment.

5. Grant Management: Ensuring effective execution of project activities by closely working with NGO partners both on programmatic as well as financial fronts.

6. Regular monitoring and field visit of project sites under Skill Development & Livelihood theme in select HCL Uday cities.

7. Manage and plan effective use of resources in order to comply with the audit requirements.

8. Effective engagement of HCL employees across “My E-Haat” projects through creative and engaging strategies (employee volunteering).

9. Networking with the concerned local and Government authorities and ensuring that the projects are in sync with the larger policy framework so as to leverage their support.

10. Handling and coordinating Projects and Implementing Agencies virtually during COVID19 lockdown and flexible to work from home and from remote locations in completing the deliverables. Exceptionally open minded for teleworking.

11. Skilled in documentation and handling the partner organization for effective implementation through convergence mechanism and strategies impact based models with partners

Attributes and experience:

1. 2-4 years of experience in development sector/ e-commerce ecosystem: 

Candidate having prior experience is mandatory. Experience in warehouse/ inventory management is desirous.

2. Knowledge of logistics, including carriers, shipping policies and procedures would be added advantage.

3. Management & organizational skills:

Well organized and able to coordinate a wide range of concurrent activities, prioritizing workload effectively to meet deadlines. Selfmotivation to act independently and also to work collaboratively in a team. Able to read and interpret instructions, policy, procedures, program information, etc. and provide guidance to others regarding implementation and application, as well as identify areas of improvement.

4. Communication skills:

 Ability to network well and collaborate/ liaise with other stakeholders including District Administration and other Departments/ Agencies. Flexibility and adaptability to respond to changing circumstances.

5. Computer Literacy: high proficiency in Microsoft Office (especially Word, Excel, PowerPoint and Outlook). Familiarity in any Statistical Package is desirable.

6. Ability to comprehend large data-sets in relational databases.

7. Fluency in English and Hindi for Program Officer stationed in NOIDA is highly desirable.

Qualifications and Skills:

1. Master’s degree in Social Sciences/ Operational Management/ Supply Chain Management/ Management or related field. Master/ Post Graduation is highly desirable.

2. Excellent management and organizational skills along with strong quantitative skills.

3. Flexible, self-motivating, able to manage multiple tasks efficiently, and team player.

4. Ability to deal with unstructured and changing environments.

5. Excellent verbal and written communication skills.

Remuneration:

Salary commensurate with experience.

How to apply:

1. Please submit your CV with a Cover Letter.

2. Attach one-page write up with supporting statistics on “How to empower artisans towards self-reliance”.

3. Send your application to XXXXXX@hcl.com, XXXXXXX@hcl.com and XXXXX@hcl.com in cc.

4. Last date of submission of completed application is 15th June, 2021.

5. Kindly note that only shortlisted candidates will be contacted.